Terms & Conditions
Effective Date: May 2025
Owner: Monica Vivar, artist name Sisné Senne, designs The Love Specialist
1. Agreement to Terms
By accessing, purchasing from, or using any part of Sisné Senne’s website, services, programs, products, or content (collectively, “Offerings”), you agree to be bound by these Terms & Conditions (“Terms”), which constitute a legally binding agreement between you and Monica Vivar / Sisne Senne, “The Love Specialist”. If you do not agree, do not use these Offerings.
2. Description of Offerings
These Terms apply to all products, content, and services provided by Monica Vivar / Sisne Senne, “The Love Specialist”, including but not limited to:
Digital downloads (e.g., journals, guides, poetry, books)
Original content on YouTube, Instagram, and other platforms
Art and goods sold via the online shop
Membership programs, courses, and online communities
Coaching, mentoring, and transformational services (virtual or in-person)
Speaking engagements and events
All offerings are provided for personal, non-commercial use only, unless explicitly licensed otherwise.
3. Intellectual Property & Usage Restrictions
All content provided through Monica Vivar / Sisne Senne, “The Love Specialist”—including text, video, artwork, audio, images, guides, downloads, and programming—is the exclusive property of Monica Vivar and is protected by copyright, trademark, and other intellectual property laws.
You may not:
Reproduce, resell, license, or redistribute any materials without prior written consent
Use content for commercial or promotional purposes
Modify or create derivative works based on the materials
Violations may result in legal action, including takedown notices and claims for damages.
4. Emotional Nature & Informed Consent
The Offerings may explore emotional, spiritual, creative, wellness and other personal development topics. They are provided in good faith as expressions of insight, lived experience, and personal guidance—not as therapy, medical advice, or licensed counselling.
By participating in or purchasing any Offering, you acknowledge:
You are voluntarily engaging with self-reflective, potentially sensitive material
You are solely responsible for your emotional responses and interpretations
You are not relying on Monica Vivar / Sisne Senne, “The Love Specialist” for professional advice requiring licensure
If you are experiencing mental health challenges, please seek appropriate professional care.
5. Service Agreements for Coaching & Custom Work
All coaching, mentorship, or custom services are governed by individual client agreements, which must be reviewed and signed prior to commencement.
These will define session policies, timelines, scope of service, and any cancellation or refund terms specific to the engagement.
6. Refund & Cancellation Policy
We honour the energy and preparation that go into each offering, and we also value clarity and fairness in transactions.
Digital Products & Downloads
Refunds are offered within 30 days of purchase only if the item has not been accessed, downloaded, or used.
No refunds are issued for digital content that has already been downloaded or consumed.
Memberships & Subscriptions
Cancellable at any time; refunds available within 30 days of initial signup.
No refunds beyond this period unless otherwise agreed in writing.
Physical Goods (e.g., books, artwork)
Refunds accepted within 30 days upon return of the product in unused condition. Buyer is responsible for return shipping.
Events, Circles & Workshops
Refunds offered with at least 7 days’ notice before the event.
No refunds for no-shows or late cancellations unless otherwise stated.
High-Ticket Programs or Custom Containers
Governed by the terms of the signed service agreement.
No refunds will be issued once the service has begun unless specified.
Terminations by Monica Vivar / Sisné Senne, “The Love Specialist”
Monica Vivar, also known as Sisné Senne (“The Love Specialist”), reserves the right to terminate or cancel access to any product, membership, service, event, or any “Offerings” at her sole discretion, for good cause, with fifteen (15) days written notice to the customer, unless otherwise required by law or emergency.
“Good cause” may include, but is not limited to, the following:
The customer fails to pay required fees or breaches payment terms;
The customer engages in harassing, abusive, defamatory, or inappropriate behaviour in any communication, coaching container, group space, community platform, or any relation whatsoever to Monica Vivar / Sisne Senne, “The Love Specialist’s” name and body of work;
The customer uses Monica Vivar / Sisne Senne, “The Love Specialist’s” offerings or platforms for unlawful, unethical, or fraudulent purposes;
The customer repeatedly violates community guidelines, safety agreements, or confidentiality terms;
The customer causes energetic, emotional, or spiritual harm to the integrity of the space or to other participants;
The customer violates these Terms & Conditions or the terms of any signed agreement related to their service or purchase.
If access is terminated for good cause, no refund shall be issued, and the customer will remain responsible for any outstanding payments or damages caused.
Any actions or statements made by individuals acting on the customer’s behalf will be treated as actions of the customer themselves.
7. Payment Terms
All prices are listed in Canadian Dollar and are due in full at the time of purchase unless otherwise stated.
We reserve the right to refuse or cancel orders at any time, for reasons including suspected fraud, misuse, or breach of these Terms.
Payment processors are third-party services; we are not liable for errors or issues arising from their systems.
8. Limitation of Liability & Force Majeure
To the fullest extent permitted by applicable law, Monica Vivar / Sisné Senne, “The Love Specialist,” disclaims all warranties, express or implied, and shall not be held liable for:
Any direct, indirect, incidental, special, consequential, exemplary, or punitive damages;
Any emotional distress, financial loss, loss of data, income, opportunity, business interruption, or dissatisfaction resulting from the use of any content, service, session, program, artwork, digital product, or event;
Any decisions made by the client or customer as a result of participating in a program or engaging with offered materials;
Third-party platform outages, technical failures, or service disruptions (including payment gateways, hosting services, or social media platforms);
Misinterpretation, misapplication, or unauthorized redistribution of any content or intellectual property;
Any delays, cancellations, or modifications due to events outside reasonable control, including but not limited to illness, personal emergency, acts of God, natural disasters, war, strikes, government restrictions, epidemics, pandemics, platform outages, or other unforeseeable events ("force majeure").
All services are offered in good faith but are not to be construed as therapy, medical advice, or legal counsel. Participation is voluntary and at your own discretion and responsibility.
In all circumstances, the total liability of Monica Vivar / Sisné Senne, “The Love Specialist,” shall not exceed the amount paid by the customer for the specific product or service in question.
9. Indemnification
You agree to indemnify, defend, and hold harmless Monica Vivar / Sisné Senne, “The Love Specialist,” including her representatives, collaborators, affiliates, agents, successors, and assigns, from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) arising from or related to:
Your use or misuse of any content, offering, product, session, or service provided;
Your breach of these Terms & Conditions or any related written agreement;
Any misrepresentation, defamation, or false public statement made about Monica Vivar / Sisné Senne, her work, her likeness, or her teachings;
Any unauthorized reproduction, redistribution, or commercialization of her intellectual property, including but not limited to her name, image, brand, digital materials, recordings, writings, artwork, courses, or live presentations;
Your conduct on platforms affiliated with Monica Vivar / Sisné Senne, “The Love Specialist,” including websites, social media, online communities, or live events;
Any claims made by third parties as a result of your actions, participation, or statements in connection with the Offerings;
Any emotional, reputational, or energetic harm caused to Monica Vivar / Sisné Senne by your breach of respectful engagement or personal responsibility in engaging with her work.
This indemnity clause is intended to reflect both legal and ethical protections for the visibility, labour, and leadership of an artistic, public-facing, trauma-informed, spiritual, and personal development professional.
You acknowledge that you are engaging with the Offerings at your own discretion, with full responsibility for your emotional, psychological, and practical integration of the material. You agree to uphold a spirit of mutual respect and not to hold Monica Vivar / Sisné Senne liable for outcomes, interpretations, or projections resulting from your participation.
10. Governing Law
These Terms shall be governed by the laws of Ontario, Canada, without regard to conflict of law principles.
You agree that any dispute arising under these Terms shall be resolved through informal negotiation first, and if unresolved, through arbitration or court proceedings in Ontario, Canada.
11. Privacy Policy
By using this website or purchasing any Offerings, you also agree to the terms outlined in our Privacy Policy, which explains how your data is collected, used, and stored.
12. Modifications to These Terms
These Terms may be updated at any time. Continued use of the website or services after changes are posted constitutes acceptance of those updates.
13. Contact Information
For legal inquiries or issues regarding these Terms, you may contact:
With integrity, creativity, and care,
Monica Vivar (Sisne Senne)
The Love Specialist